Privacy Policy

1. Introduction

More Than Intuition ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or submit an enquiry through our contact form.

By using our website and submitting your personal information, you consent to the practices described in this policy. If you do not agree with any part of this policy, please do not use our website or submit your data.

2. Information We Collect

When you submit an enquiry through our contact form, we collect the following personal information:

• Identity data: Full name
• Contact data: Email address and phone number (optional)
• Property data: Property location, type, value, and construction or renovation date
• Enquiry details: Your message, questions, and preferred consultation language
• Additional information: Whether you have specific documents such as floor plans or property addresses

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where strictly necessary for the provision of our Classical Feng Shui consultancy services and with your explicit consent.

3. How We Use Your Information

We use your personal data solely for the following purposes:

• To respond to your enquiry and provide information about our Feng Shui property advisory services
• To assess whether a Classical Feng Shui Property Energy Audit is suitable for your situation
• To schedule and conduct consultation calls or on-site visits
• To prepare personalised Feng Shui analysis and recommendations based on your property details
• To send you confirmation emails and follow-up communications related to your enquiry

We do not use your data for marketing purposes, nor do we sell, rent, or share your personal information with third parties for their own marketing activities.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:

• Consent: You have given clear consent for us to process your personal data for the specific purpose of responding to your enquiry
• Contract: Processing is necessary for the performance of a contract or to take steps at your request before entering into a contract for our consultancy services
• Legitimate interests: Processing is necessary for our legitimate interests in operating our business and providing advisory services, provided your interests and fundamental rights do not override those interests

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Enquiry data is retained for up to 24 months from the date of submission, unless you engage our services, in which case we retain records for the duration of our professional relationship plus any applicable statutory retention periods
• If you request deletion of your data, we will securely erase your information within 30 days, unless we are legally required to retain it for a longer period

6. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it:

• All data is stored in encrypted databases hosted by Supabase, which maintains industry-standard security certifications
• Data transmission between your browser and our servers is protected using HTTPS/TLS encryption
• Access to your personal data is restricted to authorised personnel only
• We regularly review our data collection, storage, and processing practices to ensure ongoing security

7. Third-Party Services

We use the following third-party services to operate our website and manage your enquiries:

• Supabase: For secure database storage of your enquiry data. Supabase processes data in accordance with GDPR and maintains appropriate data processing agreements.
• Resend: For sending confirmation and notification emails. Resend processes email data securely and does not store email content beyond the delivery period.

These third parties are contractually bound to process your data only on our behalf and in accordance with our instructions, and they are prohibited from using your data for their own purposes.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to access: You can request a copy of the personal data we hold about you
• Right to rectification: You can request that we correct any inaccurate or incomplete data
• Right to erasure ("right to be forgotten"): You can request that we delete your personal data, subject to certain legal exceptions
• Right to restrict processing: You can request that we limit the way we use your data
• Right to data portability: You can request that we transfer your data to you or another service provider in a structured, machine-readable format
• Right to object: You can object to our processing of your data in certain circumstances
• Right to withdraw consent: You can withdraw your consent at any time, which will not affect the lawfulness of processing based on consent before its withdrawal

To exercise any of these rights, please contact us at info@morethanintuition.com. We will respond to your request within 30 days.

9. Cookies

Our website uses essential cookies to ensure proper functionality and security. These cookies do not collect personal data and are necessary for the operation of the site. We do not use tracking cookies or third-party analytics cookies that profile your browsing behaviour.

For more information, please see our Cookie Policy.

10. Data Transfers

Your personal data is stored and processed within the European Economic Area (EEA) through our service providers. If any data transfer outside the EEA becomes necessary, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data to the same standard as within the EEA.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any significant changes will be communicated to you via email if you have an active enquiry or relationship with us. We encourage you to review this page periodically for the latest information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Last updated: May 2026